During this time due to COVID-19 all sales are final. All orders will be shipped or customer must pickup. No delivering due to covid. No refunds! No exceptions. If you have any questions or concerns about this policy or with any of our products please feel free to contact us and we will try our best to resolve any issue with a different solution. We care deeply about all our beauty babes and our goal is to provide the best service possible. Thank you for shopping with us.